Q: My perm has not taken. I asked for a tight, spiral perm but have ended up with a slight kink in places and straight in other
areas (in fact most of my hair has not taken). I have been offered an Epsom salt treatment to re-condition the curl and to ascertain
what parts of my hair require another perm. Have you heard of such a treatment, and surely conditioning treatments should be offered
and a re-perm not products to try and coax a curl?
A: Actually, an Epsom salt treatment is a gentle, natural conditioning treatment for the hair that is meant to condition and soften the
hair, particularly hair that has been damaged or potentially damaged. It was most likely recommended because the stylist doesnít want
to risk doing anything that would possibly damage the hair until he or she can assess the extent of the hairís condition.
Prior to the initial perm service, the stylist should have performed a strand test and test curl in
order to ascertain the exact timing for the perm service and to make sure the hair would withstand the processing. If this wasnít done,
there is a possibility that your hair was over-processed, in which case attempting to re-perm the hair would only cause further damage.
A gentle conditioning treatment to assess the hairís needs would indeed be in order.
If you feel that your hair was improperly handled, you would be well within your rights to speak to
the salon manager and request a refund so that you can pursue treatments and services elsewhere. However, if you have faith in the
stylist to rectify the situation for you, then give him - or her - a chance to fix the problem.